1. What products does Black Gecko Limited offer?
We specialize in premium toilet tissue paper that is flushable, eco-friendly, and safe for your pipes. Our products are designed to be soft, strong, and environmentally responsible.
2. Is your toilet paper safe for all plumbing systems?
Yes! Our toilet paper is 100% flushable and biodegradable, making it safe for all plumbing systems, including septic tanks.
3. What makes your toilet paper environmentally friendly?
Our toilet paper is:
✔ 100% biodegradable – Breaks down easily, reducing blockages.
✔ Sustainably sourced – Made with eco-conscious materials.
✔ Chlorine-free – Free from harmful chemicals, making it safe for you and the planet.
4. Do you offer bulk or wholesale orders?
Yes, we provide bulk and wholesale options for businesses, retailers, and organizations. Contact us at contact@blackgecko.co.nz for inquiries.
5. How can I place an order?
You can place an order directly on our website. Simply select your product, add it to the cart, and proceed to checkout.
6. What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and bank transfers for secure online payments.
7. Do you offer delivery across New Zealand?
Yes, we ship nationwide across New Zealand. Shipping fees are calculated at checkout based on your location.
8. How long does delivery take?
Orders are usually processed within [X] business days, and delivery times vary based on your location. You will receive a tracking link once your order is dispatched.
9. What is your return policy?
We accept returns of unused and unopened products within [X] days of purchase. Please refer to our Return & Refund Policy for details.
10. How do I contact customer support?
For any inquiries, feel free to reach out to us:
📧 Email: contact@blackgecko.co.nz
📞 Phone: 00 64 021 02461516
📍 Address: 15 Bickerton Rise, Churton Park, Wellington 6037, New Zealand
